What it really means to be Central.

After recently hitting our 30-year milestone of business, we thought there was no better moment to share some insight into the core principles that run through our DNA.

While some of our people have been with us for more than two decades, we know that others have only recently become acquainted with the business. It’s important to us that, no matter how long we’ve been on this journey together, we’re on the same page – so we can seamlessly integrate ourselves as your reliable, trusted advisors to help put IT at the heart of your organisation. After all, synergy is key to a strong, long-term working relationship.

We’re by no means reinventing the wheel here with these principles – the way we operate has centred around these very ideas for as long as we can remember. But we know how difficult it can be to find the perfect IT partner for your organisation – one that keeps everything stress free, where excellent technology is a given, delivered with a personal approach, and a purpose to really listen to your needs.

Because it doesn’t exist, right? Wrong.

Whether you’re an established friend of Central or have just begun to explore our options, we want to remind you that you’ll never be just ‘a ticket’ to us. And that’s how it always will be.

So, without further ado, let’s delve deeper into what it really means to be Central, together…

Authentic.

It’s no secret that we’re a people-centred business. Being trusted to do what we say we will is an integral part of our existence, and we’ll always deliver on our promises.

We pride ourselves on our no pressure approach and always give advice based on integrity and objectivity. Our team of experienced IT professionals are problem solvers, innovators, and out-of-the-box thinkers – we’ll never offer a simple ‘sticking plaster’ solution. Instead, we’ll take a strategic view of your IT needs and offer you sophisticated support from start to finish.

That might mean we have to challenge you on occasions, or even say no, but you can be confident that this is because we have your best interests at heart. We want to make sure you get the absolute best from your IT solutions, and truly maximise your ROI.

Curious.

Understanding our customers and colleagues – from the things that they need to the way that they work – requires us to listen first and listen deeply. We get under the skin of each and every one of our people, asking the right questions and surfacing the most crucial details so we can provide the most sophisticated level of support.

We know technology can be complex at the best of times, which is why we strive to make it simple and stress-free for everyone we speak to. After all, businesses are their people.

Bothered.

Short-termism doesn’t reap results, so we take the long view and build lasting relationships with our customers. That means treating their businesses like our own and making decisions with their commercial benefit in mind.

Through our hard working ethic and holistic approach, we’ll always deliver above and beyond to protect your ROI. And as a family-owned business, we’ve got the resources and flexibility to keep our service personal too – we always have.

Measurable.

We make things happen through a passion for problem-solving, and continuously analyse the impact we’re having on your organisation so we can drive value where it matters.

By working towards the same goals and objectives as your in-house team, we can make your business increasingly nimble and empower your people to thrive. If we don’t create a positive impact, we haven’t done our job properly.

Want to get to know us on an even deeper level? We love to chat! Whether you’re seeking more information on our comprehensive service offering, or want to know if we’d be the right fit for your business, give us a call on 01706 747 474.