Employees – Abdul Samad.

Here at Central, people are at the heart of the ‘how’ and ‘why’ of everything we do.

We started out on our IT journey back in 1991, and our mission and ethos haven’t changed. We’re a family-run firm that pride ourselves on our integrity, honesty, and objectivity – and we make IT stress free by keeping it as simple as possible.

But it’s our people who make this all possible. Get to know them more in our staff spotlight.

Name: Abdul Samad
Job title: Senior service desk engineer
Department: IT

Sum up your role at Central in one sentence:

I am a senior servicedesk engineer, assisting our customers with second- and third-line issues. I also provide support to other colleagues.

What three words would your colleagues use to describe you?

Polite, helpful, and approachable.

And what do you enjoy most about your job?

I love the exposure to new technologies and systems. I also relish opportunities to further develop myself and learn from others within my team – at Central, we’re like one big family.

Check your phone, what was the last emoji you sent?

A laughing face 🤣 – because I’m always positive and trying to make people laugh.

Who was or is your biggest inspiration?

My dad – he taught me it’s never too late to learn something new.

You’re hosting a three-course dinner party, what’s on the menu?

Lamb chops for starters, chicken jalfrezi with chapatis for main, and waffles for dessert.

Back to Central, what makes the company stand out?

We are a strong and close-knit team, and each person has their own unique skill set which helps us work together successfully.

Tell us a fun fact about yourself we might not know:

I am extremely interested in astronomy!

What would the title of your autobiography be?

Life is a journey, not a destination.

Central’s mission is to ‘restore faith in IT’ – tell us more about what this means to you:
For me, this is all about our people-centric, no-jargon approach to IT support. We know that the world of technology can be a confusing one, that’s why we always keep it simple and tailored to each client’s individual needs – we truly care about our customers and being an extension of their team.

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