Employees — Brad Jackson.

Here at Central, people are at the heart of the ‘how’ and ‘why’ of everything we do.

We started out on our IT journey back in 1991, and our mission and ethos haven’t changed. We’re a family-run firm that pride ourselves on our integrity, honesty, and objectivity – and we make IT stress free by keeping it as simple as possible.

But it’s our employees who make this all possible. Get to know them more in our spotlight.

Name: Brad Jackson.

Job title: Service desk engineer.

Department: Service desk.

Sum up your role at Central in one sentence:

Providing remote and on-site technical support to our customers.

What three words would your colleagues use to describe you?

Positive. Friendly. Technical.

And what do you enjoy most about your job?

I enjoy the different technologies that I get exposed to each day at Central.

Check your phone, what was the last emoji you sent?

Crying emoji 😭 (my football team lost 4-0).

Who was or is your biggest inspiration?

My parents — they always worked hard to make sure we had everything we needed.

You’re hosting a three-course dinner party, what’s on the menu?

Black pudding starter, steak and ale pie with thick cut chips and gravy for main, and cheesecake for dessert.

Back to Central, what makes the company stand out?

We have the resources and flexibility to be more agile when reacting to customers' needs, and can provide services that firms might not get at a larger MSP.

Tell us a fun fact about yourself we might not know:

I once unknowingly hiked a trail in Canada’s rocky mountains that had been closed due to attacks by a pack of wolves that had moved into the area.

What would the title of your autobiography be?

Permatired: The Dad Years.

Central’s mission is to ‘put IT at the heart of business’ – tell us more about what this means to you:

It means providing a reliable service to fit our customers’ unique needs, so they can be confident that their IT operations are in good hands.